Privacy Policy

Israel Nelson — The Nelson Group ("we," "us," or "our") operates https://www.israelnelson.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our Site or contact us about real estate services. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

a. Information You Provide Directly

When you fill out a contact form, request a home valuation, subscribe to our newsletter, or communicate with us by phone, text, or email, we may collect:

• Full name
• Email address
• Phone number
• Property address or area of interest
• Your buying or selling timeline and budget
• Any other information you voluntarily provide

b. Information Collected Automatically

When you visit the Site, we and our third-party service providers may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages viewed, links clicked, and time spent on pages
• Referring URL (the page that linked you to our Site)
• Search terms used to find our Site

This information is collected using cookies, web beacons, and similar tracking technologies. See Section 5 for more details.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide real estate services
• Send you property listings, market updates, and relevant real estate information
• Provide home valuations, buyer consultations, and seller analyses
• Communicate with you via email, phone, or text message (with your consent)
• Improve the content, functionality, and user experience of the Site
• Analyze Site traffic and usage patterns to better serve visitors
• Comply with legal obligations and enforce our terms
• Prevent fraud and protect the security of the Site

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

• Service Providers: We work with trusted third-party vendors (such as CRM platforms, email marketing services, and website analytics providers) who assist us in operating the Site and delivering services. These vendors are contractually obligated to protect your information and use it only for the services they provide to us.
• Brokerage: As a licensed real estate agent with Drake Realty of Greater Atlanta, we may share your information with our brokerage as required by our agency relationship and applicable real estate law.
• IDX / MLS Data: Property search features on this Site are powered by IDX data from the Georgia MLS. Your search activity may be subject to the privacy practices of those data providers.
• Legal Requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of our business, clients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.

4. Text Message / SMS Communications

By providing your phone number and opting in to SMS communications, you consent to receive text messages from us regarding real estate services, property listings, and appointment reminders. Message and data rates may apply. Message frequency varies.

You may opt out of SMS communications at any time by replying STOP to any text message. For help, reply HELP or contact us at (678) 633-9644.

We do not share your mobile phone number with third parties for their own marketing purposes.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Site. Cookies are small text files stored on your device that help us recognize you on return visits and understand how you use the Site.

We use the following types of cookies:

• Essential Cookies: Required for the Site to function properly (e.g., session management, security).
• Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics, Plausible Analytics).
• Marketing Cookies: Used to track the effectiveness of our advertising campaigns (e.g., Google Ads, Facebook Pixel).

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Site. For more information about managing cookies, visit allaboutcookies.org.

6. Third-Party Links

Our Site may contain links to third-party websites, including Zillow, Veterans United, Ramsey Solutions, and other real estate platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it.

10. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to opt out of SMS/text message communications (reply STOP)

To exercise any of these rights, please contact us using the information in Section 12 below.

11. Georgia Real Estate Disclosure

Israel Nelson is a licensed real estate agent in the State of Georgia, affiliated with Drake Realty of Greater Atlanta. As a real estate professional, we are subject to the Georgia Real Estate Commission's rules and regulations regarding client confidentiality and the handling of personal information. We comply with all applicable Georgia real estate laws in our handling of your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.